Customer Research

When your business slows or even stalls, it can be somewhat confronting.  After all, these customers have had huge benefit from you for a good while.

What is happening now?  Why have they stopped spending?

Our bespoke customer research is aimed at helping companies to understand their customers better. What do they like about you?  What do they not like?  What is the trigger for them to buy?  What stops them from buying?  What do they say you have to do differently to win their business again?

We’ll help you create a questionnaire to find out the answers which you are looking for.

Then we will speak will 50 to 80 of your existing customers and find out what they REALLY think.

Then we will tell it as it is.  You can choose to do something about it.  Or not.  That bit is up to you.

Companies tend to use this customer research as an input to their strategic thinking and business planning.

How can we help you?

Call, Email or Book a chat with Roaring Success to discuss any business matter. All conversations are confidential. 

“Steve’s workshops are brilliant, action oriented, direct and straight to the point”. Paige T.
“This is super helpful. Sales and Marketing is not what you think. You will learn heaps. This workshop really helped me to clarify how to address benefits and not features.” Robyn G.
“Most Valuable? The clear breakdown of content that was outside my comfort zone. Great actionable information. If you struggle with Sales and Marketing this course will be incredibly valuable.” Shayna G.

B2B Selling Workshop – The Money Tree
Workshop Participants, Various SMEs