Comfort Calling – Making outbound calls to win work
Who is it for?
This workshop is aimed at people who need to, want to, and have the responsibility for making outbound calls to customers and suppliers. Participants can be leaders and sales staff from Established Businesses, SMEs and/or Start-ups.
What is covered?
Learn how to prepare for making outbound business calls.
Learn what is needed to become comfortable in the process, and what you can do to become more successful in making outbound business calls.
Then try it out in the safety of the workshop environment.
Available in three formats.
- A face-to-face group 1/2 day workshop
- ZOOM based group workshop for 4 hours
- A pre-recorded workshop without the group exercise practice
Why is it valuable?
Being comfortable on the phone is an essential skill for anyone on business. The more comfortable you are, the easier it becomes to engage with the customer and achieve your goals.
Participants who have been through this program tell us that their level of comfort has risen considerably. They are far more comfortable in planning for and then making the necessary calls.
Watch this short video to learn more.